TFL Vsebine / Revija SIR*IUS

Survey – User Satisfaction of Real Estate Valuation Reports

Prispevek obravnava rezultate ankete o zadovoljstvu uporabnikov poročil o oceni vrednosti nepremičnin. Anketa je bila izvedena v sodelovanju s Slovenskim inštitutom za revizijo in družbo RE/MAX Commercial. K sodelovanju so bili povabljeni razni uporabniki poročil o oceni vrednosti: banke, revizorji, kupci in prodajalci nepremičnin, stečajni upravitelji ter drugi, ki pri svojem delu redno uporabljajo poročila o oceni vrednosti nepremičnin. Večina uporabnikov je s poročili zadovoljna, predvsem z uporabljenimi metodami, izračuni, razumljivostjo, obliko in sklepi poročil. Kritike pa se najpogosteje nanašajo na neodvisnost ocenjevalcev vrednosti in s tem povezan (pre)velik vpliv naročnika na ocenjevalca vrednosti ter (pre)velike razlike pri ocenah vrednosti iste nepremičnine. Za povprečnega uporabnika je najpomembnejši kratek rok izdelave ter da je ocena vrednosti skladna z njegovimi pričakovanji.

The article discusses the results of the survey on user satisfaction of real estate valuation reports. The survey was conducted in cooperation with the Slovenian Institute of Auditors and RE/MAX Commercial. Various users of valuation reports were invited to participate: banks, auditors, buyers and sellers of real estate, bankruptcy trustees and others who regularly use real estate valuation reports in their work. Most users are satisfied with the reports, especially with the methods, calculations, comprehensibility, format and conclusions of the reports used. Criticisms most often refer to the independence of valuers and the related (too) large influence of the client on the valuer and (too) large differences in the valuations for the same property. For the average user, the most important is short delivery time of the report and that the values are in line with their expectations.